Privacy Policy
RepNation Fitness respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, sign up for a membership, contact us, or use our services.
1. Information We Collect
We may collect personal information when you:
Visit our website
Submit a contact form
Register for a membership
Purchase or manage a membership plan
Sign up for updates, offers, or promotions
Communicate with our team
Visit or use our gym facilities
The information we collect may include:
Full name
Email address
Phone number
Mailing address
Date of birth
Emergency contact information
Membership type and location
Payment and billing details
Tenant or partner discount information, where applicable
Website usage information, such as browser type, device type, and pages visited
2. How We Use Your Information
RepNation Fitness may use your personal information to:
Create and manage your membership account
Process membership payments and billing
Confirm your selected location and membership type
Verify eligibility for tenant or partner discounts
Communicate with you about your membership
Respond to questions, requests, or support inquiries
Send important service updates
Send promotional emails or marketing messages, where permitted
Improve our website, services, and member experience
Maintain safety, security, and proper operation of our facilities
Meet legal, accounting, or regulatory requirements
3. Membership and Payment Information
When you sign up for a RepNation membership, your payment information may be processed through secure third-party payment providers. RepNation does not store full credit card details directly on its website.
Your billing schedule will depend on the membership type selected at signup. Membership payment terms, renewal dates, and billing frequency will be shown during the registration or checkout process.
4. Tenant and Partner Discount Information
If you apply for a tenant or partner membership discount, we may collect information needed to confirm your eligibility. This may include a tenant code, company name, location, or other verification details.
This information is used only to verify discount eligibility, manage your membership, and apply the correct billing rate.
5. Marketing Communications
With your consent, RepNation may send emails or messages about memberships, opening updates, promotions, events, fitness programs, or facility announcements.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.
Even if you unsubscribe from marketing messages, we may still send important service-related communications about your membership, billing, account, facility access, or policy updates.
6. Cookies and Website Tracking
Our website may use cookies and similar technologies to improve website performance, understand visitor activity, and support marketing or analytics tools.
Cookies may help us understand which pages visitors view, how users interact with the website, and how we can improve the online experience.
You can adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.
7. Sharing Your Information
RepNation Fitness does not sell your personal information.
We may share limited information with trusted service providers who help us operate our business, including:
Payment processors
Website hosting providers
Email marketing platforms
Membership management tools
Analytics providers
Professional advisors, such as accountants or legal counsel
These providers are only given the information needed to perform their services and are expected to protect your information.
We may also disclose information if required by law, regulation, court order, or government request.
8. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration.
While we use safeguards to protect your information, no website, payment system, or online service can guarantee complete security. You are responsible for keeping your login details and account information secure.
9. Retention of Information
We keep personal information only as long as needed for the purposes described in this Privacy Policy, including membership management, billing, customer service, legal compliance, accounting, and business recordkeeping.
When information is no longer required, we will securely delete, anonymize, or dispose of it.
10. Accessing or Updating Your Information
You may request access to your personal information or ask us to update, correct, or delete certain information, subject to legal and business requirements.
To make a privacy request, please contact us using the details below.
11. Third-Party Links
Our website may contain links to third-party websites, platforms, or services. RepNation Fitness is not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party sites you visit.
12. Children and Minors
RepNation services are intended for individuals who are legally able to enter into a membership agreement. If a minor wishes to use our services, a parent or legal guardian may be required to provide consent and complete the required registration process.
13. Changes to This Privacy Policy
RepNation Fitness may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
RepNation Fitness